Taming Courageousness and Managing the Milieu

Sean P. Convoy, DNP, PMHNP-BC Associate Professor Director, Psychiatric - Mental Health Nurse Practitioner Program Duke University School of Nursing Learning Outcomes: • Operationally define moral distress in healthcare and healthcare education. • Introduce the concept of negativity bias in relation to occupational stress in the healthcare setting. • Introduce the concept of milieu management in relation to occupational stress in the healthcare setting. • Apply milieu management strategies in the occupational setting.